Are you sure this is your airline?

We recently returned from our midwest to west tour, but the travels were not as smooth as you would hope. On Tuesday, we showed up at the Madison, Wisconsin airport with an hour and a half to spare. We went to check in electronically and had some difficulty with the machine not being able to find our reservations. We tried a few times and finally asked a real human being for some help. She checked a few things (sidenote - why does it take so much typing for the airline people to look something up or make some changes in the computer. The woman asked our names and after typing for what felt like 15 mnutes she was able to answer our question. Can’t they streamline their system?) and finally told us that we were not on her flight. She thought we should try another airline. She said that sometimes even though you may fly in with United, you may fly out with another carrier. I checked three other places and no one had us scheduled to fly out of Madison.

About this time, Tim realized that we were supposed to fly out of Milwaukee, not Madison - even though we had flown into Madison on a round-trip ticket. Milwaukee is at least and hour and a half from Madison. For a large fee, we could have hoppoed on a Madison flight, but it was free to try to fly stand-by from Milwaukee. So, we took a chance and flew stand-by all the way to Connecticut, which put us in New Haven around 2:30am. It was a long day. No matter what the hassle, it was great to be with family over the holidays.

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